Privacy Policy
Last updated: March 27, 2025
This privacy policy for The Awesome Company (doing business as Bet.AI) ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Download and use our mobile application (Bet.AI), or any other application of ours that links to this privacy policy
- Engage with us in other related ways, including any sales, marketing, support, or events
If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at: contact@theawesomecompany.fr
SUMMARY OF KEY POINTS
What personal information do we process?
Depending on how you use Bet.AI, we may process information such as your email address, app usage data, and device details.
Do we process any sensitive information?
No, we do not knowingly collect or process sensitive personal data such as biometric, health, or financial identity details.
Do we get data from third parties?
No, we do not buy or receive personal data from third parties.
How do we use your information?
We use your data to operate and improve Bet.AI, analyze usage, provide customer support, fulfill subscriptions, comply with laws, and prevent fraud.
How do we keep it safe?
We apply standard technical and organizational measures, but no app or service can be 100% secure online.
WHAT INFORMATION DO WE COLLECT?
1. Information You Provide Voluntarily
When you sign up or use Bet.AI, we collect:
- Email address (if you provide it)
- Feedback, reviews, or support messages
- Settings/preferences you configure within the app
We do not collect any government identifiers, credit card numbers, selfies, or sensitive health data.
2. Payment Data
Bet.AI subscriptions are handled through Apple's App Store. We do not process your payment data directly.
Apple's Privacy Policy: https://www.apple.com/legal/privacy/
3. Automatically Collected Data
We collect certain data automatically when you use the App:
- Device model, operating system, and language
- Country/location (coarse)
- App interaction logs (buttons tapped, features used, session duration)
- Crash logs, performance data, diagnostic codes
We use this to improve functionality, fix bugs, and understand engagement.
HOW DO WE PROCESS YOUR INFORMATION?
We process personal data to:
- Operate and maintain the app
- Send service updates or announcements
- Respond to inquiries and support requests
- Analyze engagement and improve features
- Monitor security and prevent abuse
- Fulfill legal and compliance obligations
We do not use your data for profiling or automated decision-making with legal effects.
WHAT LEGAL BASES DO WE RELY ON?
Under the GDPR and French law, we rely on the following bases:
- Consent – e.g., when you sign up for marketing emails
- Contractual necessity – to provide access to the app
- Legitimate interest – for analytics and basic personalization
- Legal obligation – if required by tax, law enforcement, or court orders
You may withdraw consent at any time by contacting us.
DO WE SHARE YOUR INFORMATION?
We may share personal information with trusted service providers:
- Cloud infrastructure (e.g., data storage providers)
- App usage analytics (e.g., pseudonymized crash or feature logs)
All third parties are under contractual obligations to protect your data and may not reuse it for their own purposes.
We do not sell, rent, or trade your personal information.
We may also disclose data in connection with:
- Business transfers (e.g., merger, acquisition)
- Legal requests (Legal requests (e.g., court orders or enforcement of legal rights)
THIRD-PARTY WEBSITES AND LINKS
The app may contain links to third-party websites or resources. These are not governed by this policy. We are not responsible for their content, accuracy, or privacy practices.
COOKIES AND TRACKING
We do not currently use cookies in the mobile application. However, analytical tools may use device-level identifiers to help us understand usage patterns.
INTERNATIONAL DATA TRANSFERS
Our servers are hosted in Switzerland. If you are located outside of Switzerland or the EU, your data may be transferred internationally. We use:
- EU Standard Contractual Clauses
- Data minimization and encryption
- Access controls and third-party vetting
HOW LONG DO WE KEEP YOUR INFORMATION?
- Account data: Kept while you maintain your subscription. Deleted within 30 days of cancellation.
- Crash logs and analytics: Retained for up to 12 months
- Support tickets or correspondence: Retained for audit/legal purposes for up to 3 years
We delete or anonymize data when no longer needed, unless required by law.
DO WE COLLECT DATA FROM MINORS?
No. Bet.AI is not intended for children under 13 years old, and we do not knowingly collect data from them.
If we learn we have done so, we will delete it immediately.
YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete or restrict data
- Object to processing
- Port data to another service
You can exercise these rights by emailing: contact@theawesomecompany.fr
You also have the right to lodge a complaint with the CNIL (France's data protection authority).
DO-NOT-TRACK AND COOKIES
We do not respond to browser DNT signals. However, you can set device settings to limit ad tracking or reset advertising identifiers.
MARKETING EMAILS
We may occasionally email you regarding feature updates or offers, only with your explicit consent.
You can opt out at any time via the unsubscribe link or by contacting us.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Material changes will be notified via the App or email. The latest version will always be accessible within the App.
CONTACT US
If you have any questions, requests, or concerns about this policy, you may contact:
The Awesome Company
69 rue de Rome, 75008 Paris, France
Email: cesar@betaiapp.com